it-service-desk

⛳️ PASS: ITIL 4 Foundation (IT Service Management) by learning based on our Questions & Answers (Q&A) Practice Tests Exams.

Agentic AI IT Service Desk — 7 AI agents, FastAPI, JWT auth, 68% auto-resolution

🛰️ Single-page HR & IT Mission Control dashboard for an n8n multi-agent service desk — live Chart.js analytics, a RAG knowledge base, and a routing chat assistant.

Atomicwork — independent third-party profile of a public API surface, by API Evangelist. Atomicwork is an agentic service management (ITSM/ESM) platform that pairs an AI "coworker" (Atom) with a modern service desk for IT, HR, and other enterprise teams. The Atomicwork Public API gives programmatic, workspace-scoped access to the core platform — re

Local POC AI IT service desk agent using FastAPI, LangChain, LangGraph, ChromaDB, and Gemini on Vertex AI with synthetic data.

Internal IT service desk for ticket management, priority-based queues, real-time conversations, private attachments, and user administration.

🤖 Slack bot that automatically reminds users to categorize IT Service Desk tickets. Docker-ready with smart duplicate prevention.