docs: direct community support to the Discussions hub

.github/ISSUE_TEMPLATE/bug_report.md

@@ -0,0 +1,35 @@
+---
+name: Bug report
+about: Report a reproducible software defect
+title: 'bug: '
+labels: bug
+assignees: ''
+---
+
+## Reproducer
+
+Provide the smallest script or snippet that reproduces the bug.
+
+```python
+
+```
+
+## Traceback
+
+Paste the complete traceback here.
+
+```text
+
+```
+
+## Versions
+
+Run the following command and paste its output:
+
+```bash
+pip show autolens autogalaxy autofit autoarray autonerves
+```
+
+## Expected vs actual
+
+Describe what you expected to happen and what happened instead.

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,11 @@
+blank_issues_enabled: true
+contact_links:
+  - name: Ask a question / get help
+    url: https://github.com/orgs/PyAutoLabs/discussions/categories/help-questions
+    about: Ask installation, usage, or analysis questions in the PyAutoLabs Discussions hub.
+  - name: Suggest an idea / propose an implementation
+    url: https://github.com/orgs/PyAutoLabs/discussions/categories/ideas-proposals
+    about: Suggest an idea or develop an implementation proposal with the community.
+  - name: Report an error / investigate a bug
+    url: https://github.com/orgs/PyAutoLabs/discussions/categories/bugs-errors
+    about: Discuss an error or investigate whether unexpected behavior is a bug.

README.md

@@ -42,12 +42,13 @@ The [**PyAutoLens AI Assistant**](https://github.com/PyAutoLabs/autolens_assista
 
 ## Community & Support
 
-Support for **PyAutoLens** is available via our Slack workspace, where the community shares updates, discusses
-gravitational lensing analysis, and helps troubleshoot problems.
+Questions, help with your code or your analysis, and ideas: the
+[PyAutoLabs Discussions](https://github.com/orgs/PyAutoLabs/discussions).
+Bug reports with a reproducer (a snippet, the traceback, your versions):
+an issue on the library's tracker. The Slack is for collaborators, by
+invitation.
 
-Slack is invitation-only. If you'd like to join, please send an email requesting an invite.
-
-For installation issues, bug reports, or feature requests, please raise an issue on the [GitHub issues page](https://github.com/PyAutoLabs/PyAutoLens/issues).
+The collaborator Slack workspace shares project updates and discussions about gravitational lensing analysis.
 
 ## HowToLens
 

docs/installation/troubleshooting.md

@@ -18,11 +18,13 @@ If you are trying to [install via pip](https://pyautolens.readthedocs.io/en/late
 still having issues, we recommend you try to [install via conda](https://pyautogalaxy.readthedocs.io/en/latest/installation/conda.html)
 instead, or visa versa.
 
-## Support
+## Community & Support
 
-If you are still having issues with installation, please raise an issue on the
-[autolens_workspace issues page](https://github.com/PyAutoLabs/autolens_workspace/issues) with a description of the
-problem and your system setup (operating system, Python version, etc.).
+Questions, help with your code or your analysis, and ideas: the
+[PyAutoLabs Discussions](https://github.com/orgs/PyAutoLabs/discussions).
+Bug reports with a reproducer (a snippet, the traceback, your versions):
+an issue on the library's tracker. The Slack is for collaborators, by
+invitation.
 
 ## Current Working Directory